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Touchstone
®
TM601 Telephony Modem
User’s Guide
Get ready to experience the Internets express lane! Whether you’re checking out
streaming media, downloading new software, checking your email, or talking with
friends on the phone, the Touchstone TM601 Telephony Modem brings it all to you
faster and more reliably. All while providing toll quality Voice over IP telephone serv-
ice.
The Touchstone Telephony Modem provides an Ethernet connection for use with
either a single computer or home/office Local Area Network (LAN). In addition, the
Touchstone Telephony Modem can provide a line of telephone service.
Installation is simple and your cable company will provide assistance to you for any
special requirements. The links below provide more detailed instructions.
Safety Requirements
Getting Started
Installing and Connecting Your Telephony Modem
Configuring Your Ethernet Connection
Using the Telephony Modem
Troubleshooting
Glossary
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Résumé du contenu

Page 1 - User’s Guide

Touchstone®TM601 Telephony Modem User’s GuideGet ready to experience the Internet’s express lane! Whether you’re checking outstreaming media, download

Page 2 - Export Regulations

System RequirementsThe Touchstone Telephony Modem operates with most computers. The followingdescribes requirements for each operating system; see the

Page 3 - Safety Requirements

About the Ethernet ConnectionEthernet is a standard method of connecting two or more devices into a Local AreaNetwork (LAN).Note: To connect two or mo

Page 4

• Avoid using proxy software unless you are certain that it is not open forabuse by other Internet users (some are shipped open by default). Crimi-nal

Page 5 - FCC Part 15

Installing and Connecting YourTelephony ModemBefore you start, make sure that:• You have contacted your cable company and verified that they provide da

Page 6 - European Compliance

Front PanelThe front of the Telephony Modem provides the following indicators.The front of the Telephony Modem has the following indicators:A Telephon

Page 7 - Getting Started

Mounting the Telephony ModemYou can either mount the Telephony Modem on a wall or place it on a desktop. Forwall-mount applications, you can mount the

Page 8 - Items You Need

InstructionsWall-mounting instructionsNote: When mounting the Telephony Modem on drywall, try to position theTelephony Modem so at least one of the sc

Page 9 - Getting Service

Connecting the Telephony ModemWARNINGRisk of injury or equipment damageConnecting the Telephony Modem to the home’s existing telephonewiring s

Page 10 - About this Manual

Configuring Your Ethernet ConnectionIf your computer is equipped with a LAN card providing an Ethernet connection,you may have to configure your compute

Page 11 - What About Security?

TCP/IP Configuration for Windows 98SEFollow these steps to configure the TCP/IP settings on a Windows 98SE operatingsystem.Note: Dialog boxes shown on y

Page 12

Export RegulationsThis product may not be exported outside the U.S. and Canada without U.S. Department of Commerce, Bureau of Export Administration au

Page 13 - Telephony Modem

4 Highlight TCP/IP by clicking on it one time, then click on Properties.5 Click the IP Address tab, click Obtain an IP address automatically, thenclic

Page 14 - Front Panel

TCP/IP Configuration for Windows 2000Follow these steps to configure the TCP/IP settings on a Windows 2000 operatingsystem.Note: Dialog boxes shown on y

Page 15 - Mounting the Telephony Modem

3 Click Obtain an IP address automatically and Obtain DNS server ad-dress automatically, then click OK.4 Click OK to accept the new settings, and OK a

Page 16 - Instructions

TCP/IP Configuration for Windows MEFollow these steps to configure the TCP/IP settings on a Windows ME operating sys-tem.Note: Dialog boxes shown on you

Page 17

4 Highlight TCP/IP by clicking on it one time, then click on Properties.5 Click the IP Address tab, then click OK.6 Click OK to accept the new setting

Page 18 - How to use this chapter

TCP/IP Configuration for Windows XPFollow these steps to configure the TCP/IP settings on a Windows XP operating sys-tem.Note: Dialog boxes shown on you

Page 19

3 Highlight TCP/IP by clicking on it one time, then click on Properties.4 Click the IP Address tab, click Obtain an IP address automatically, thenclic

Page 20

TCP/IP Configuration for Windows VistaFollow these steps to configure the Ethernet interface for use with Touchstone prod-ucts.1 Open the Vista Control

Page 21

3 Click Manage network connections. If prompted for a connection, chooseLocal Area Connection.4 Double-click the Local Area Connection to open the Sta

Page 22

7 Double-click Internet Protocol Version 4 (TCP/IPv4).8 Select Obtain an IP address automatically and Obtain DNS server address automatically, u

Page 23

Safety RequirementsARRIS Telephony Modems comply with the applicable requirements for perform-ance, construction, labeling, and information when used

Page 24

TCP/IP Configuration for Windows 7Follow these steps to configure the Ethernet interface for use with Touchstone prod-ucts.1 Open the Windows 7 Control

Page 25

3 Click Network and Sharing Center.4 Click Local Area Connection to open the Status window.Touchstone TM601 Telephony Modem User’s GuideSafetyGettingS

Page 26

5 Click Properties to open the Properties window.6 Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.7 Select Obtain an IP addres

Page 27

TCP/IP Configuration for MacOS XFollow these steps to configure the Ethernet interface for use with Touchstone prod-ucts.1 Open System Preferences, eith

Page 28

2 Click the Network icon.Touchstone TM601 Telephony Modem User’s GuideSafetyGettingStartedInstallationEthernetConfigurationUsage Troubleshooting Glossa

Page 29

3 Choose Automatic from the Location drop-down menu, and Built-in Eth-ernet from the Show menu.4 Choose the TCP/IP tab, if necessary.5 Choose Using DH

Page 30

Using the Telephony ModemThis chapter describes the controls and features available on the Touchstone Tele-phony Modem, and covers basic troubleshooti

Page 31

Indicator Lights for the TM601A/B ModelsThe Touchstone Telephony Modem has six LEDs to assist in troubleshooting.Wiring ProblemsIf the Telephony Modem

Page 32

Indicator Lights: Startup SequenceThe following table shows the Telephony Modem light patterns during each phaseof the startup sequence. There are two

Page 33

Using the Reset ButtonUse the Reset button, on the back of the Telephony Modem, to reset the modemas if you power cycled the unit. You may need to res

Page 34 - 2 Click the Network icon

• Equipment should be installed near the power outlet and should be easily accessible.• The shield of the coaxial cable must be connected to earth (gr

Page 35

TroubleshootingThe Telephony modem is plugged in, but the Power light is off.Check all power connections. Is the power cord plugged in firmly at bothen

Page 36 - Using the Telephony Modem

I’m not getting on the Internet. (Ethernet)If you are using a hub, is the hub turned on?Are you using the right type of Ethernetcable? Use the supplie

Page 37 - Telephony

• Is the Online LED lit?If not, check the coax connection at the Telephony Modem and the wall.Ensure they are connected and tight. If they are and you

Page 38

GlossaryThe following is a list of common cable and networking terms.Category 5 (Cat5)A high-quality type of cable, used for Fast Ethernet (100BaseT)

Page 39 - Using the Reset Button

DOCSISData Over Cable System Interface Specification. The interoperability stan-dards used for data communications equipment on an HFC network.EMTAEmbe

Page 40 - Troubleshooting

IP addressA number assigned to your computer by your cable company, used to iden-tify your computer to other systems on the Internet.ISDNIntegrated Se

Page 41

RJ-11A standard 4-pin modular connector, commonly used in North America forconnecting telephones.RJ-45A standard 6-pin modular connector, commonly use

Page 42

Touchstone®TM601 Telephony ModemUser’s Guide ©2005–2010 ARRIS Group, Inc. All rights reserved All information contained in this document is subje

Page 43 - Glossary

FCC Part 15 This equipment has been tested and found to comply with the requirements for aClass B digital device under Part 15 of the Federal Communic

Page 44

European ComplianceThis product complies with the provisions of the Electromagnetic Compatibility(EMC) Directive (89/336/EEC), the Amending D

Page 45

Getting StartedAbout Your New Telephony ModemThe Touchstone TM601 Telephony Modem is DOCSIS® or Euro-DOCSIS™ compli-ant with the following features:•

Page 46

Items You NeedIf you are installing the Telephony Modem yourself, make sure you have the fol-lowing items on hand before continuing:• Telephony modem

Page 47 - Touchstone®

Getting ServiceBefore trying to use your new Telephony Modem, contact your local cable companyto establish an Internet account and telephone service.

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