IINET GROUP CRA – IINET CABLE SERVICE DESCRIPTION
10
Back-Up Service
11.4 As there is no telephone line associated with this service, the backup Dialup Service
may only be accessed where a PSTN service exists.
Warranty
11.5 We provide the warranty periods specified in the Warranty Information Statement at
no extra cost, for the Cable Modem we supply to you. The warranty periods do not
apply where you have supplied your own modem or other equipment.
Software
11.6 We are unable to provide support for software that was not supplied by us, including
software Downloaded from the Internet.
12. USE OF THE SERVICE
12.1 When using the Service you must comply with:
(a) our CRA, including clause 4 of the General Terms, and this clause 12; and
(b) any rules, including any acceptable use conditions, imposed by any third
party whose content or services you access using the Service or whose
Network on which your data transmits.
12.2 Any use of the Service at the Premises is your responsibility. The terms of our CRA
apply to you and also to anyone else who uses the Service (regardless of whether
you give them permission to do so or not).
12.3 You must ensure that any software you use in relation to the Service is properly
licensed.
12.4 The use of a Local Area Network (LAN) for personal use is permitted, however the
set-up and configuration of a LAN connected to the modem is not supported by
customer service.
12.5 All IP addresses provided by us for your use remain our property. Most Services
include a dynamic IP address. A new IP address is usually allocated whenever the
computer and modem are rebooted. The IP address remains until the next time the
computer and modem are switched off. Where provided, you may configure your
computer or modem to connect using a static IP address.
12.6 We may at any time adjust aspects of the Service for security or Network
management reasons, including, without limitation:
(a) deleting transitory data that has been stored on our servers for longer than
90 days;
(b) deleting stored email messages that are older than 90 days;
(c) rejecting any incoming email messages and attachments that exceed 30
Megabytes (including encapsulation);
(d) delivering access and content via proxy servers;
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