Arris Touchstone CM820 Manuel d'utilisateur Page 2

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IINET GROUP CRA – IINET CABLE SERVICE DESCRIPTION
2
2.3 The Service is only available in locations which are sites enabled by TransACT HFC
technology.
2.4 You acknowledge that:
(a) you may not be able to receive the Service at your location;
(b) we do not provide technical support for Services under the following
conditions:
(A) running internal networks connected to the Service;
(B) running network services or providing network services to others
via the Service;
(C) running connectivity software other than that provided with the
Modem; or
(D) Macintosh operating systems below v10.0
(c) the Arris Touchstone CM820a Modem (Cable Modem) supports only 1
directly connected computer or router.
(d) we do not guarantee that the Cable Modem or other software will be
compatible with any network of machines.
(e) we do not guarantee Internet connectivity through a wireless access point,
or the compatibility of a wireless device or connection with Your Equipment
and/or network structure;
(f) some telecommunication services and products are not compatible with the
Service and may not be available to you following installation of the
Service. These services and products include but are not limited to older
fax machines, Panasonic cordless analogue phones, Commander phone
systems, PABX, line-hunt groups and other analogue devices;
(g) we cannot guarantee that your connection to the Internet will achieve any
specific speed specified in the Pricing Schedule at any given time.
(h) we will use due care and skill in providing the Service in accordance with
the Consumer Guarantees. Subject to the Consumer Guarantees, we
cannot promise that the Service will be continuous, fault-free or accessible
at all times, given the nature of telecommunications systems (including the
Service’s reliance on systems and services not owned or controlled by us).
This does not limit your rights in relation to Interruptions to the Service, as
set out in clauses 14.4 to 14.8 of the General Terms.
2.5 You must be over 18 years of age to apply for the Service.
Contract Term
2.6 We will provide, and you must acquire the Service, in accordance with our CRA for
at least the Contract Term. You may cancel the Service during the Contract Term
but you may be required to pay a Break Fee as set out in the Pricing Schedule. After
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